Instructions for Creating a SchoolPay Account
To register for a free SchoolPay.com Payment Center account:
Step 1 (guardian information): Enter your information including email address, name, address and phone number
Step 2 (child/children information): Enter the district name, school name, the student’s first name or ID number, and last name. Repeat step two for each additional child in your household.
Step 3 (confirm and log in): An email containing a randomly-assigned password will be sent to your email. If you do not see it, check your spam filter. Key in the password from the email into the final page of your registration. If you still don't see the email, click the Open Lock icon and follow reset instructions.
To add a child to your account click your first initial on the top right corner of the screen, and select Profile Mgmt. Then select the Student Management tab from the options on the left. Finally, select "Add Child" from the form (if you already have children associated with your account Add Child will appear beneath your last entry). To add a child:
- Enter the child's district name
- Enter the child's school name
- Enter your child’s first name or student ID number
- Enter your student’s last name
- If your school does not keep a student list on file with SchoolPay we will also ask you for your student’s grade
- Repeat for each additional child
To add funds to your child's account:
From the Food Service Dashboard you can Add Funds to your account by clicking the "Add Funds" button next to your student's Last Payment Information
To set up automatic payments by doing the following:
From the Food Service Dashboard, on the right side of each student’s row you can manage your students funds including setting up automatic payments or email notifications. At the top of the manage funds section you can see your last payment, as well as the current low balance action that you have set up. To edit your low balance action click "Details" and do the following:
- Select a threshold (Balance amount at which you want your selected action to occur)
- Select the action "Send Email" or "Automatic Payment"
- If you select "Automatic Payment" you will be asked to select the amount you would like to AutoPay and also the account you would like to AutoPay from.
- Save your changes
You can continue to send money to school with your student or you can add money through SchoolCafé. Follow the steps in Make a Payment in this guide.
Your student’s cafeteria account at the school is credited within 24 hours but may become available as quickly as 2 hours.
A convenience fee may be charged for each online payment transaction. For example, if you make a $20.00 payment and the convenience fee is $1.00, the total debited from your credit card is $21.00. The available funds for your child will be $20.00. Convenience fee amounts vary by school district.
Yes! Follow the steps in Set Up a Low Balance Alert above.
Include as many students as you need in your account. The students can attend any school within the same district. Payments for each student are made separately.
Your account balance moves with your student(s) from grade to grade and school to school within the district. Contact the Child Nutrition Services office at the school district for assistance with a refund.
Contact the Child Nutrition Services office at your school district for assistance with a refund.